Kudos to Continental Airlines – after 4.5 hours of mechanical issues they still refused to cancel the flight. I finally did make it to Houston very late last night.

One piece of advice for them though, never say “We’re going to attempt to try to take off now” after almost 5 hours of mechanical issues. I’m an extremely experienced travel (150,000 to 200,000 miles flown every year for the past 11 years) and even I hesitated getting back on the plane last night.

Sometimes it is what you say not how you say it…